Genpact which is the largest business process outsourcing firm of the country and Cisco which is an American networking giant, have launched a global center of excellence in Jaipur as part of Cisco’s Lighthouse City project.

According to the Memorandum of Understanding among Genpact, Cisco, and the Government of Rajasthan, Genpact is using the data gathered from Cisco’s Smart+Connected Digital Platform (CDP), Cisco Connected Mobile Experiences, and Cisco Video Surveillance Manager Solutions for developing analytics-driven technology applications in the Center.

These applications have been designed to enhance the quality and performance of urban services, allow the government to engage effectively with its citizens, and to provide real-time responses to operational challenges for these services.

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