In Mumbai and Bengaluru, Zomato delivery executives went on mass strike to protest against the restaurant aggregator’s decision to slash incentives which gives less money per delivery on Monday.
The new incentive structure for executives would hurt their earning. Earlier, Zomato used to pay Rs 40 per delivery to their executive now it would pay Rs 30 for each delivery.
Last Friday, the restaurant aggregator had disseminated a message regarding the revised pay structure to be applicable from Monday. Preempting non-cooperation from the executives, Zomato has already informed restaurants about a rider churn this week. The company has taken this decision to rationalise costs on the back of strong competition from rivals Swiggy and UberEats.
According to the new incentive structure, the delivery executives will get an incentive of Rs 850 for 46 touchpoints. This means they will now get Rs 18.6 per touchpoint as against Rs 20 per touchpoint offered earlier.