Cloud telephony company Exotel raised $35 million in a Series C funding round, led by Sistema, CX Partners and existing investor A91 Partners. IIFL, Synergy Capital, and Blume Ventures also participated in the round. The firm is trying to become a full-stack client engagement service provider for enterprises in growing economies. It plans to use the funds to buy contact centre software provider Ameyo and invest in future growth.

• Hindustan Copper Reports 9% Rise in MIC Output for FY26
• SAIL Shares Slip 0.91% as CMD Amarendu Prakash Steps Down
• Bosch Jumps 12% in Two Sessions on E-Mobility JV
• Latent View Analytics Shares Skyrocket 20% on Deal with Healtheon AI 
• Ola Electric Shares Jump 9% on Roadster X+ Price Cut

As of late, there’s no public cloud contact centre in India. You either had a Communications Platform as a Service (CPaaS), or you had a contact centre software professionals. “We’re trying to bring Ameyo on top of our infrastructure, so we can use Ameyo to complete the cloud without any hardware”, Shivakumar Ganesan, co-founder and CEO of Exotel, said. He said both Exotel and Ameyo are trying to bring a lot of investment than before as they are in growth mode.