Blue Dart Express Limited, South Asia’s leading express air, integrated transportation, and distribution logistics company, has joined forces with India Post to introduce automated Digital Parcel Lockers at selected post offices, as per an official exchange filing on Monday.
This innovative partnership enables Blue Dart to enhance its delivery services by providing customers with an additional delivery method through automated digital parcel lockers. Consignees can conveniently retrieve their shipments from these lockers, eliminating the need for personal receipts or traditional package signing.
The Digital Parcel Lockers, powered by Podrones, a last-mile technology and parcel locker company, offer a secure and easily accessible solution. Recipients can retrieve their packages anytime by entering the assigned code, ensuring flexibility and convenience. Access to the lockers is restricted to authorised personnel, ensuring the safety and security of the delivered packages.
Amitabh Singh, Postmaster General, Mails & BD, Maharashtra Circle, commented on the partnership, stating, “Fusing Forces, India Post’s Smart Parcel delivery system (ANVIT) teams up with Blue Dart’s expertise to harness the potential of Smart Parcel technology for redefining the landscape of efficient and reliable logistics solutions.”
Balfour Manuel, managing director of Blue Dart, emphasised its longstanding strategic relationship with India Post and its commitment to exceptional customer service. He said, “This transformative partnership underscores our unwavering commitment to exceptional customer service, providing customers the option to collect packages at their convenience. This initiative demonstrates our commitment to revolutioniserevolutionizing hyper-connected city logistics, enhancing last-mile delivery efficiency while ensuring a reliable and secure experience for our customers in an increasingly digital and on-demand world.”
Blue Dart Express, part of DHL Group’s DHL e-commerce division, operates a comprehensive express and logistics network covering over 56,000 locations in India and over 220 countries and territories worldwide. The collaboration with India Post aligns with Blue Dart’s commitment to revolutionising city logistics and providing secure, reliable, and efficient last-mile delivery solutions.