Healthtech startup Confido Health has raised $12.5 million in a Series A funding extension led by venture capital firm Z47, with participation from existing investors Together Fund and Blume Ventures.

Healthcare investor Justin Saks has also joined the company as an investor and board adviser. The latest investment brings Confido Health’s total Series A funding to $22.5 million and will support the expansion of its artificial intelligence platform across healthcare organisations.

Founded in 2022 by Chetan Reddy and Vichar Shroff, Confido Health builds AI agents that help healthcare providers automate routine administrative tasks. These include patient calls, appointment scheduling, insurance verification, referral management, prescription refills and payment follow-ups.

The company’s platform, CareOS, aims to reduce the workload on administrative teams and help healthcare providers manage patient interactions more efficiently. Rather than automating only individual tasks, the platform connects multiple workflows, allowing information collected during one interaction to trigger follow-up activities across different systems.

Confido Health integrates with more than 50 existing healthcare systems, including electronic health records, billing platforms, practice management software and phone systems. This allows healthcare providers to adopt the technology without replacing their existing software infrastructure.

The company plans to use the fresh capital to expand CareOS across multi-location healthcare organisations and develop additional AI agents for different medical specialties.

Confido Health currently serves around 3,200 healthcare providers across more than 1,500 care sites in 27 US states. Its target segments include ophthalmology, optometry, physical therapy, dental care, primary care and community healthcare.

According to the company, it has recorded 15-fold growth since its previous funding round. Its AI agents have also achieved handling rates above 95% across key end-to-end administrative workflows.

Confido claims that its platform can add operational capacity equivalent to three to five full-time employees, on average, within three months of deployment.

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