Finance minister Nirmala Sitharaman on Tuesday directed tech giant Infosys to resolve all the technical glitches in the new income tax portal “without further loss of time”.

In a review meeting chaired by Sitharaman on Tuesday, tech giant Infosys assured the government to resolve the issues at the earliest. The meeting was also attended by Minister of State for Finance Anurag Thakur, Revenue Secretary Tarun Bajaj, CBDT Chairman Jagannath Mohapatra, Salil Parekh, MD and CEO of Infosys and officials of the Institute of Chartered Accountants of India (ICAI).

Infosys is the developer of the portal—www.incometax.gov.in—which expected to be a game-changer in taxpayer facilitation and quick income tax return processing. However, many users pointed out that they could not access the portal when it was launched on 7 June.

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Acknowledging the concerns, Sitharaman, on 8 June, urged Infosys Ltd. and its co-founder Nandan Nilekani to ensure the new income tax e-filing portal does not let down taxpayers in service quality. “The much-awaited e-filing portal 2.0 was launched last night at 20:45hrs. I see in my TL (timeline) grievances and glitches. I Hope @Infosys & @NandanNilekani will not let down our taxpayers in the quality of service being provided. Ease in compliance for the taxpayer should be our priority,” Sitharaman said in a tweet.