The mobile phone companies have rejected the telecom regulator’s suggestion of computing call drop rates by a meta data analysis of call detail records (CDRs) stating the fact that the latter has been designed purely for billing purpose and not measuring quality of service.

The (COAI) Cellular Operators Association of India (COAI) in its submission to Telecom Regulatory Authority of India (Trai) that “Call drop rate cannot be calculated from CDR meta as the same hasn’t been devised for the purpose.”

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