The FMCG firm RB said that it will collaborate with the concerned authorities and will do a through investigation after the UP Food and Drug Administration alleged a lesser weight in its Dettol soap.

The company that earlier known as Reckitt Benckiser also said that the issue is not about the quality but of lesser weight.

“As per the packaged commodities guidelines, the net weight specified on the pack is the weight observed at the time of packaging,” a company spokesperson said.

“We take this seriously and our quality tests note the batch weight is 125 grams at the time of packaging, as listed on the pack”.

“Technically, all soaps lose moisture during the journey to retail outlets and hence we witness a drop in the weight”.

“The letter we received from The Food and Drug Administration alleged a lesser weight and not the quality”.

“We will collaborate with the concerned authorities and do a thorough investigation to understand the alleged difference in the product weight of the sample”.