Zoom Gets Pan-India Telecom License

Government of India granted Pan India a unified license to use Zoom IT Voice.

Web conferencing firm Zoom Video Communications (ZVC) has been awarded a pan-India telecom licence, which will allow it to provide telephony services to corporate customers, ZVC said on Wednesday.

US-based Zoom offers voice and video conferencing services through its website and app.

“ZVC India’s parent company, Zoom Video Communications, Inc, has obtained a unified license from the Department of Telecommunications (DoT) for access pan India, NLD National Long Distance and ILD International Long Distance,” the company said in a statement.

With these licenses, the company can offer its cloud-based private branch exchange (PBX) service ‘Zoom Phone’ to Multinational Corporations (MNCs) and businesses operating in India, the company said.

Sameer Raje, General Manager and Head of India and SAARC region, ZVC, said, “With Zoom Phone, Indian businesses and MNCs can support flexible work environments, foster better collaboration among employees and enhance customer experience.”

PBX is an enterprise’s local telephone exchange that helps the enterprise manage teleconferencing services.

“This important milestone underscores our continued focus on India, a strategic growth market for Zoom, and our commitment to bringing new and innovative collaboration solutions to Indian users,” said Raje.

According to the statement, Zoom Phone will grow more than 100% year-on-year globally in FY23, surpassing 5.5 million seats in Q4FY23.

Zoom has partnered with international telecommunications providers to offer phone numbers and calling plans bundled with cloud PBX services in 47 countries and regions.

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